{"xsrfToken":"52b07137a5858488022867bce4210fb3fd695309_lout","branding":{"id":"3","key":"svsd","name":"Smart Viewing Service Desk","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#c75948","headerLinkHoverBGColor":"#c75948","headerBadgeColor":"#c75948"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2db3eaa8-be5f-4b31-a3f9-4005bc4dedb2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZjFkY2U3MC04ZTBiLTQ2M2UtODRmNC1lYThlNDhhMTc2NzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJkYjNlYWE4LWJlNWYtNGIzMS1hM2Y5LTQwMDViYzRkZWRiMiI6WyJyZWFkIl19LCJleHAiOjE3NDM0MjQ2NjIsIm5iZiI6MTc0MzQyNDA2Mn0.D8QcxiL0f3qknwFzdeyjWmTRr7ywG7UTq-OWT7yEDn4&client=4f1dce70-8e0b-463e-84f4-ea8e48a17677&mode=fit","logoId":"2db3eaa8-be5f-4b31-a3f9-4005bc4dedb2","isLogoAvailable":true,"helpCenterTitle":"How can we help you today?","sharedPortalName":"Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-GB":{"helpCenterTitle":"How can we help you today?","sharedPortalName":"Support Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#45a8d4","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"svsd","projectId":10038,"serviceDeskId":3,"name":"Smart Viewing Service Desk","description":"<p>Welcome to the Smart Viewing Service Desk. If you are experiencing an issue, please use the form below to get in touch.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"19","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://smartviewing.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[4],"key":""},{"id":"46","name":"Report a missing property","descriptionHtml":"","callToAction":"Report a missing property","introHtml":"<p>Tell us the property address and we'll help you find the missing tour</p>","icon":10497,"iconUrl":"https://smartviewing.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10497","groups":[4],"key":""},{"id":"14","name":"Service request","descriptionHtml":"","callToAction":"Service request","introHtml":"<p>Need help with account creation, password reset, process clarification or general questions? Select this to request assistance.</p>","icon":10469,"iconUrl":"https://smartviewing.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[4],"key":""},{"id":"20","name":"Suggest a new feature or improvement","descriptionHtml":"","callToAction":"Suggest a new feature or improvement","introHtml":"<p>Let us know your idea for a new feature or improvement of an existing feature</p>","icon":10498,"iconUrl":"https://smartviewing.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[4],"key":""},{"id":"18","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://smartviewing.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"21","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://smartviewing.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[46,19,14,20]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SVSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZjFkY2U3MC04ZTBiLTQ2M2UtODRmNC1lYThlNDhhMTc2NzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDM4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM0MjUyNjIsIm5iZiI6MTc0MzQyNDA2Mn0.ng99aUwjW-TH8FHsUakxYn9W7akvzbkNxxPDy_2YLps","targetCollection":"upload-project-10038","endpointUrl":"https://api.media.atlassian.com","clientId":"4f1dce70-8e0b-463e-84f4-ea8e48a17677","tokenDurationInMins":20}},"reqCreate":{"id":20,"projectId":10038,"form":{"name":"Suggest a new feature or improvement","descriptionHtml":"","callToAction":"Suggest a new feature or improvement","intro":"<p>Let us know your idea for a new feature or improvement of an existing feature</p>","instructions":"","icon":10498,"iconUrl":"https://smartviewing.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"radio","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:radiobuttons","fieldId":"customfield_10059","fieldConfigId":"10201","label":"What would you like to recommend?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10046","label":"New feature","selected":false,"children":[]},{"value":"10047","label":"Improvement of an existing feature","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10064","fieldConfigId":"10212","label":"Have you seen this feature elsewhere and, if so, where?","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/20","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/20","calendarParams":{"firstDay":1,"date":"2025-03-31T13:27:42+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZjFkY2U3MC04ZTBiLTQ2M2UtODRmNC1lYThlNDhhMTc2NzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDM4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM0MjUyNjIsIm5iZiI6MTc0MzQyNDA2Mn0.ng99aUwjW-TH8FHsUakxYn9W7akvzbkNxxPDy_2YLps","targetCollection":"upload-project-10038","endpointUrl":"https://api.media.atlassian.com","clientId":"4f1dce70-8e0b-463e-84f4-ea8e48a17677","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}